axs ticket refund insurance

No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. The truth is that paying for insurance to guard against this is a waste of money. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. Please note that we are currently unable to process postal documents. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects SAFETY AND SECURITY. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. The document details need to meet the requirements of your Booking Refund Protection. Can I get my money back for cancelled or postponed events? Axs Ticket Refund Insurance. You will be entitled to a refund unless otherwise notified directly by your point of purchase. We also give them access to 24/7, multilingual . You should evaluate your risk in determining whether to attend the event. A scan or clear photograph sent by email is acceptable. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. So please be as cautious as possible when going through AXS. and now it says "refund pending". You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. A refund AXS the company right which she bought the tickets sent via an email telling. Please note that orders are processed only after a billing address and other billing information has been verified. Please make sure to review the terms and conditions that you will find on these third-party sites. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. Latecomers may be seated at the discretion of Client or venue. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Refund policies may vary depending on promoter, venue, state or local laws. Leave the Archive. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Listings are not considered retracted until they have been processed and a system confirmation has been issued. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. If the event is rescheduled, we'll advise what options are available to you. Please complete the section which is relevant to your application. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. All applicable fees and charges will be disclosed prior to completion of your purchase. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. The truth is that paying for insurance to guard against this is a waste of money. . Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Reply from AXS UK. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. For tickets to events located in Canada, the Service is provided by AXS Group Canada. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. and our If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Terms and conditions of sites linked to by or from the Service may vary by site. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Did the same happen to you? I bought these from AXS . Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. Click Close and Add Documents to go back and add them now. Our helpline number is 1-888-929-7849. Have now given up. The site owner may have set restrictions that prevent you from accessing the site. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. What does insurance on concert tickets mean? I've gotten my money back from allianz with just a letter from my work saying I had to work that day. A per-order delivery fee may also be assessed, depending on the delivery method. Please note: The account holder is liable for bank charges levied by the receiving bank. Travel insurance: which policies have the best covid cover? Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Create an account to follow your favorite communities and start taking part in conversations. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). We will need these documents as part of the application process and cannot process a refund without them. She also helped out with another refund I needed and was so quick. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. It may take up to 30 days before we are able to review your claim. x, Footer.languageSelector.ja-jp.greeting You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. The form needs to be signed and stamped by your GP and this may be chargeable to you. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . 36. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). If you are unable to find tickets or parking rights, please check back again. How do I file a claim and get a refund if I have ticket insurance? What is delivery delay/ticket printing suppression? Any ticket issued via the Service is a revocable license. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. We notice that your web browser is out-of-date. With a simple integration this product has gone from strength to strength enabling AXS . If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. It's all a fan needs, all in one app. Privacy Policy. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. ', Beware of this fake Disney+ phishing email. Front row or on the aisle? AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Press J to jump to the feed. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Ad . Its for one of the Hyde Park British Summer Time concerts. I can't go to a concert anymore, any tips to ensure i get my money back? Refund Application Thank you for visiting Ticketplan - our role is to administer the refund applications for certain, specified circumstances on behalf of our ticketing partners in line with the protection terms and conditions, which you agreed to at the point of purchase. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Please read this Agreement carefully, because it is a contract that affects your legal rights. I went on live chat to sort out getting refunds for postponed tickets. By clicking a link you are consenting to this. E-mail address is required to create an account. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. 5 minutes isn't long enough! IP: 141.94.161.174 Press question mark to learn the rest of the keyboard shortcuts. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. BUY THE PERFECT TICKETS Front row or on the aisle? Do you have the required supporting evidence as described above? We all hate lines. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. Please visit our help page or contact customer support for assistance. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! TicketPlan cannot be held responsible if incorrect banking details are provided. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. This policy will apply regardless of how the error occurred. Ticketplan's terms can be found on the Ticketplan website. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Terms, conditions, and exclusions apply. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. ugh I am raaaaaging. Unfortunately, we will not be able to issue a refund on your ticket insurance. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Refunds for rescheduled events are up to the artist, team, venue, or promoter. If the event is cancelled, we'll issue you a refund automatically to the original payment card. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Please be advised we will require a copy of the death certificate to be attached. AXS is not responsible for the acts or omissions of any venue or Client. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. No forms, no IDs, no complications. Pick your exact se. If I have XCover ticket insurance and miss an event, can I get a refund? Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Upon your payment in full, you shall be entitled to the tickets you have purchased. found at the bottom of this page. Hey did you end up filing a claim with Amex? If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). How do I get my . Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. Please note that further documentation may be required following our review. Online applications are received immediately and are our preferred method of submission. So please be as cautious as possible when going through AXS. 1999-2023 PayPal, Inc. All rights reserved. You are viewing the PayPal Community Archives. For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. This content may be old or outdated. The refund will be issued to the Payment Method on file. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . Has anyone experienced anything similar?

Sea Of Thieves External Esp V3, Jennifer Holliday Parents, Articles A